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Sherlon Creations FAQ's
General
Our standard production time is 3 business days, but this might vary depending on the season or material availability. Don’t worry—we’ll let you know if there’s a delay. We ship using trusted carriers like USPS, UPS, and FedEx. You’ll see an estimated delivery date at checkout and get updates on your shipping status. If your order takes longer than expected, contact us at support@sherloncreations.com—we’re here to help!
We want you to absolutely love your purchase! That’s why we offer a 14-day Money Back or Exchange Policy. Here’s how it works:
- Make sure your items are in new, unused condition and in their original packaging.
- Contact us at support@sherloncreations.com within 14 days of delivery to start your return.
- You’ll cover return shipping costs unless our Support Team says otherwise.
- Refunds are processed within 7 days of receiving your returned item.
- If your item arrives damaged, let us know immediately so we can make it right.
Quick heads-up: Colors might look slightly different due to screen settings, and print sizes may vary due to photography. Got questions? Email us at support@sherloncreations.com. We’re here to help! Thanks for shopping with us! 😊
After placing your order, we’ll keep you updated with emails about your order status, shipping, and estimated delivery dates. You’ll also get a tracking number to follow your package’s journey. Have an account? Log in anytime to check your order status. Need help? Reach out to us at support@sherloncreations.com or use the chat feature on our website!
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