
Sherlon Creations FAQ's
Our standard production time is 3 business days, though this may vary based on the season and material availability. We will notify you if processing takes longer. We use various shipping carriers, including USPS, UPS, and FedEx. You'll see the estimated delivery date at checkout and receive shipping status updates. If your order exceeds the standard timeframe, please contact us at support@sherloncreations.com.
We want you to love your purchase! That's why we offer a 14-day Money Back or Exchange Policy. Here's what you need to know: - Items must be in new, unused condition and in the original packaging. - Contact us at support@sherloncreations.com within 14 days of delivery to initiate a return. - Return shipping costs are your responsibility unless otherwise arranged by our Support Team. - Refunds are processed within 7 days of receiving the returned item. - If your item arrives damaged, contact us immediately so we can make it right. Please note: Colors may vary slightly due to screen settings, and print sizes may appear different due to photographic settings. If you have any questions, reach out to us at support@sherloncreations.com. We're here to help! Thank you for shopping with us! 😊
After completing your purchase, you'll receive emails updating you on your order status, including shipping and estimated delivery dates, along with a tracking number. If you have an account, you can log in to check your order status anytime. For further assistance, contact us at support@sherloncreations.com or use the chat feature on our website.
